Improving Collaboration - Keep it human centric

We are surrounded by machines. In knowledge economy, computing machines are essential It is quite easy to forget for whom it is meant for when we are trying to improve collaboration

It is for humans !

If the process is draining the humans then it has failed. Therefore, designing the process is subjective, it is important to understand how the users of the process sees it.

A simple question - Is it helping me do my job? Is it adding to the complexities on the name of collaboration scalability.

As a process designer, one might not see the picture clearly from user's perspective, so think about how can you reach out to them and understand their perspective