Pin pointing the problems

Often times when we have a problem, we try our best to describe it to others but then we maybe describing it vaguely or completely wrong. That is understandable because understanding the problem is hard in first place, let alone if we are in middle of it.

This is a very important consideration whenever we do solution engineering. Are we solving customer's problem per what they described or what you understood about the problem?

Sometimes we wonder why a particular project is gaining steam among developers or is being used to derive solutions in products

If we take a step back and analyze we will see that it may not be written in fanciest of programming languages or hosted on most accessible place or following all the modern software development methods like CI/CD etc. But it might be solving a user problem

Do you know of such projects ? I am sure you do.